my wd my passport ultra keeps asking me to unlock it

I’ve tried a lot and I just want to be able to access my files again. A failed drive or a drive with file system or media errors can result in failed access. Critical: The WD Security password protection is a 256-bit AES encryption. Whenever I plug it in, my laptop recognizes that I’ve plugged in a device with the noise, but there’s no popup saying what device was plugged in or anything asking what to do with the device. A Your password is invalid message appears when attempting to unlock a WD My Book or WD My Passport. Then, after a few days of that, I have been unable to access my files for two or three days now. Then, it would on and off work, sometimes showing up as “Local Disk” though I was unable to access anything and other times not showing up. My question is this: If I erase my drive. It use to work very well for a week or two. I, too, have a password, which, by the way, I have never been asked for previously, and I am clueless as to what it is.

I’ve tried using a different extension cord that I know works. I’ve tried unplugging it, restarting, then plugging it back in

I need help regarding my brand new My Passport Ultra 3TB drive which I got a week back and I am facing a problem with it. It does show up in Device Manager and Disk Management, but I can’t access any of the files on My Computer Hello folks, I am new here and just joined the community. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3. Okay so some information you may want to know:

My wd my passport ultra keeps asking me to unlock it